SUNSET VIEW
HOLIDAY VILLA

ON HIGH GROVE RESORT
ORLANDO FLORIDA

FREQUENTLY ASKED QUESTIONS

Answers to commonly asked question

Where is the villa?

The villa is located at High Grove Resort On US27 at the junction with the US 192

How Much does it cost?

Prices range from £550/$990 (low season) to £700/$12000 per week
Check the rates section for a full cost and dates breakdown

What's included in the price?

The price is per week for the villa and not per person, it is inclusive of sales tax and electricity but pool and spa heat if required is extra

Are theree any hidden extras?

There is a cleaning cost of £65/$110 payable on bookings of less than One week
If you require heating for the pool/spa (recommended during the months of October to April)
there is an additional charge of £95/$160 per week

What are the arrival and departure times?

Check in after 16.00
Check out before 10.00

What deposits do we need to give you and are they returnable?

There is an initial non returnable deposit of £100/$180 per week payable
to secure your reservation

A refundable security bond of £200/$350 will be required with the final balance.
This will be returned to you subject to ther being no damage to the property
or contents contained within

How close is the villaa to Disney?

The villa is 6 miles from Disney which takes 5-10 minutes to drive
 
This is my first visit can you give suggestions for things to see and do?

You really will be spoilt for choice in finding things to do. Usually the biggest problem is how to fit everything in.We have provided a list of othere sites in our links page which we think will help to get you started but we are always happy to chat and help in any way we can

How many does the villa sleep?

The villa has five bedrooms and sleeps up to 10 people 12 including
2 infants in cots

Why should i choose Sunset View Villa?

Sunset View is our home which we wish to share with you to make your stay a magical one. It is in a great location which offers total privacy or community facilities if you wish to meet others and make friends. It also has stunning water and conservation views and is not overlooked at all

Are there any shops or restaurants close by?

There are a number of shops and restaurants close to the villa which include

Winn Dixie Supermarket
Publix Supermarket
7 Eleven Convenience Store
Post Office
Medical Centre
Beauty Salon
Nail Care
Dennys Family Restaurant
Chinese Restaurant
Papa Johns Pizza
Walmart
Super target

There are numerous restaurants within easy driving distance which include

Ponderosa
Sizzler
Outback Steak House
Red Lobster
Golden Corral
therevilla

What about child safety features?

We have pool alarms fitted to the external doors leading from the villa to the pool

Are all towels and linen included?

Yes all linen and towels for use in the villa are provided, but we do not supply beach towels so please bring your own if you are planning a trip to the coast

When do you advise pool heat?

Pool heat is reccomended from October until the end of April

Can I hire a high chair or cot?

These are available free of charge when you book, additional requirements can be pre ordered from our management company please state your requirements when booking

Are all the resort facilities included in the villa rental price

Yes there are no additional charges to guests

Who looks after the villa?

We have a property management company who looks after our villa and they are available 24 hours a day 7 days a week in case of emergency

Has the villa got any safety features?

As a vacation villa it meets all the stringent safety regulations laid down by the state of Florida

Is there a shop on the resort?

There is no shop on the resort but there are two supermarkets within a couple of minutes drive

Does the villa have its own phone?

Yes and all local, USA and Canada calls are free. To make long distance calls you need to provide the telephone company with details of your credit card . We strongly advise that you purchase a phone card from any of the local stores for a much cheaper way to make long distance calls. You simply enter the number on the card into the phone in the villa and make you call

Does the home get cheaper the longer I stay?

Depending on the time of year we would consider discounting over 2 weeks . please contact us to discuss your requirements

Do you accept payment via credit card?

Yes we use the very secure Paypal system to take payment via credit and debit cards for your convenience, please use the link at the bottom of the rates page to be directed to the secure Paypal site